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Starlux Airlines Name Change Policy

Starlux Airlines Name Change Policy

Starlux Airlines Name Change/Correction on Ticket

Starlux Airlines Name Change Policy: Name is an identification of the person, what if it is not acknowledgeable and you are stopped at the boarding and proceed to cancel the flight? So, Starlux Airlines’ policy gives an opportunity for regular and non-regular travellers to modify the name and smooth the travel experience.

Starlux Airlines does not allow passengers to board the flight without a passport and VISA, make sure your name on the ticket should match the name on the legal documents. Every scenario is divided into different policies, let’s gather information about the Starlux Airlines name correction policy.

Guidelines under Starlux Airlines Name Correction Policy:

There are some points which have to be followed by the passengers to make necessary changes:

    • A valid proof that validates the customer’s name and date of birth.
    • Submit an original copy of the ticket.
    • A valid reason with the signed copy is required to make the changes.
    • Modification should be done before scheduled departure within the time frame.
    • Fee is applicable for changes,
    • And it depends on the type of flight you have or want to book.
  • Documents such as a passport, driver’s license, or any government-issued ID that supports the verification.
  • Fares will be different in terms of group booking or the route.

What is the Process/way to correct the name on the Starlux Airlines ticket?

It does not matter where you are in the globe, it’s our responsibility to provide you with the best service. So, here are the ways through which passenger can modify their name:

Starlux Airlines Name Change/ Correction Online

  • Visit the official website of Starlux Airlines.
  • Select “Manage Bookings” from the homepage.
  • Log in with your booking number and last name in the respective fields.
  • Modify the changes as per the requirement and update your legal documents.
  • Pay the applicable fees for the changes you have made.

Starlux Airlines Name Change/ Correction via Customer Care

  • Dial 1-833-971-0012 (toll-free number)
  • Choose your preferred language
  • Submit your documents such as booking details and government-issued ID
  • Address the staff member to make the changes as per the requirement.
  • Pay the asked fees and collect the details from your registered email ID on which a confirmation mail has been sent.

Documents Required for Name Change/ Correction

  1. Passport and VISA.
  2. Driver’s License.
  3. Permanent resident Card
  4. Birth certificate 
  5. Or any other government-issued ID.

Starlux Airlines About Cancellations and Refunds

On the issued ticket name correction and modifications are not possible. Changes can only be made if the issue has been raised and the name change request is processed. A cancellation and refund policy will be in effect if a customer wants to cancel the ticket due to a name change or name correction. If you have booked the wrong ticket, make sure you cancel it and a refund will be only given as per the policy.

Starlux Airlines Name Correction Fee

The fee depends on the flight details which include; flight number to flight distance, The fee covers all the necessary aspects, and for further updates and Fee structure call us at 1-833-971-0012.

Frequently Asked Questions (FAQ)

  1. Can I change or correct my name on a Starlux Airlines flight ticket?

Yes, you can change or correct your name by visiting the official website or via customer care.

  1. How much time do I have to make changes to the Starlux Airlines ticket?

Yes, there is a time limit which is before scheduled departure, you can change or correct your name on a Starlux Airlines flight ticket.

  1. What documents are required to modify my name on a Starlux Airlines flight ticket?

As per policy, Starlux Airlines requests a valid form of identification such as; a passport, driver’s license, or other government-issued ID.

  1. What is the difference between changing the name on a single ticket and group booking?

Yes, Starlux Airlines offers a name correction policy for group bookings. The policy may vary depending on the size of the group and the fare and route chosen.

  1. Are there any restrictions on modifying the name on a Starlux Airlines flight ticket?

Yes, there are restrictions on Starlux Airlines flight tickets. You can only change one name on one ticket as per the policy.

  1. What is the fee for modifying the name on the Starlux Airlines flight ticket?

Yes, there is a fee for making changes and the fee depends on the fare and route chosen.

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